Terms & Conditions

1. Acceptance of Terms

These Terms & Conditions ("Terms") govern your access to and use of RanchAlerts.com, our client portal at portal.ranchalerts.com, our SMS/text messaging alert program, and any related applications, dashboards, or tools we operate (collectively, the "Service"). By accessing or using the Service, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you may not access or use the Service.

We may modify these Terms at any time. Changes are effective as soon as they are posted, and your continued use of the Service after changes are posted constitutes your acceptance of the revised Terms.

2. Description of Service

RanchAlerts.com provides alerting and notification services, including delivery of alerts via SMS text message to subscribers who opt in to receive them. The specific features, alert types, and configuration options available to you depend on your account and subscription level.

RanchAlerts.com is provided on a best-efforts basis only. We do not guarantee, and expressly disclaim, any service level agreement (SLA) for uptime, alert delivery time, alert delivery success, or any other aspect of the Service, except where we have entered into a separate signed written agreement with you that expressly states otherwise.

3. Account Registration & Responsibilities

If the Service requires you to create an account, you agree to:

• Provide accurate, current, and complete information during registration
• Maintain the security and confidentiality of your login credentials
• Notify us immediately of any unauthorized access to or use of your account
• Accept responsibility for all activity that occurs under your account, whether or not authorized by you

We are not liable for any loss or damage arising from your failure to safeguard your account credentials.

4. Acceptable Use

You agree not to use the Service to:

• Violate any applicable local, state, federal, or international law or regulation
• Send unlawful, harassing, abusive, or fraudulent communications through the Service
• Interfere with or disrupt the integrity or performance of the Service or its infrastructure
• Attempt to gain unauthorized access to the Service, other accounts, or related systems
• Use the Service in a manner that violates the terms of any telecommunications carrier or messaging aggregator

We reserve the right to suspend or terminate access for any account that we reasonably believe violates this section.

5. Fees and Payment

Fees for paid plans, if applicable, are as described on our website or in your order confirmation. You are responsible for providing accurate billing information and for all charges incurred under your account. Fees are non-refundable except as required by law or as otherwise expressly stated in writing.

We may change our pricing at any time, with reasonable advance notice for existing subscribers. Continued use of paid features after a price change takes effect constitutes acceptance of the new pricing.

6. Service Availability — No Service Level Agreement

THE SERVICE IS PROVIDED ON A BEST-EFFORTS BASIS, WITHOUT ANY SERVICE LEVEL AGREEMENT OR UPTIME GUARANTEE OF ANY KIND. We will make reasonable efforts to keep the Service operational and to deliver alerts promptly, but the Service may be unavailable or delayed due to factors including, without limitation:

• Scheduled or emergency maintenance
• Software or hardware failures
• Carrier, telecommunications, or messaging aggregator issues outside our control
• Internet service provider or third-party infrastructure outages
• Force majeure events described in Section 13

You acknowledge that SMS and other message delivery is inherently dependent on third-party carriers and networks that we do not control, and that we cannot and do not guarantee that any given message will be delivered, delivered on time, or delivered at all. You should not rely on RanchAlerts.com as your sole method of receiving time-critical or life-safety information.

7. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. We do not warrant that the Service will be uninterrupted, timely, secure, error-free, or that any defects will be corrected. We do not warrant the accuracy, completeness, or reliability of any alert, notification, or content delivered through the Service.

8. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL RANCHALERTS.COM, ITS OWNER NST HOLDINGS, LLC, OR THEIR RESPECTIVE OFFICERS, EMPLOYEES, CONTRACTORS, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION DAMAGES FOR LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATED TO YOUR USE OF, OR INABILITY TO USE, THE SERVICE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, OUR TOTAL AGGREGATE LIABILITY TO YOU FOR ANY AND ALL CLAIMS ARISING OUT OF OR RELATED TO THE SERVICE SHALL NOT EXCEED THE GREATER OF (A) THE TOTAL AMOUNT YOU PAID US FOR THE SERVICE IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS ($100).

This limitation applies regardless of the legal theory on which a claim is based (contract, tort, negligence, strict liability, or otherwise) and even if a remedy fails of its essential purpose. Some jurisdictions do not allow the exclusion or limitation of certain damages, so some of the above limitations may not apply to you.

9. Indemnification

You agree to indemnify, defend, and hold harmless RanchAlerts.com, NST Holdings, LLC, and their respective officers, employees, contractors, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or related to: (a) your use of the Service; (b) your violation of these Terms; (c) your violation of any law or the rights of a third party; or (d) content or messages you send or configure through the Service.

10. Intellectual Property

The Service, including its software, design, text, graphics, and other content (excluding content you provide), is owned by RanchAlerts.com and/or NST Holdings, LLC and is protected by applicable intellectual property laws. Nothing in these Terms grants you any right, title, or interest in the Service other than the limited right to use it in accordance with these Terms.

11. SMS/Text Messaging Program Terms

11.1 Program Description

RanchAlerts.com ("we," "us," "our") offers an SMS text messaging alerts program ("Program") to subscribers who opt in to receive notifications and alerts. By opting in, you agree to these Terms and our Privacy Policy.

11.2 Eligibility

You must be 18 years of age or older, or have parental/guardian consent, and be the account holder or authorized user of the mobile number provided.

11.3 How to Join

You may join the Program by:

• Submitting your mobile phone number through our web opt-in form, or
• Texting our designated keyword to our program phone number

By joining, you consent to receive automated SMS text messages from RanchAlerts.com at the mobile number provided. After you add a number, we send a confirmation text. Reply STOP to unsubscribe at any time. Consent to receive messages is not a condition of purchasing any goods or services.

11.4 Message Frequency

Message frequency varies based on the alerts you sign up for, up to a maximum of 100 messages per month.

11.5 Message and Data Rates

Message and data rates may apply. Charges depend on your mobile carrier and plan. Contact your carrier for details about your text and data plan.

11.6 How to Opt Out

You may cancel the Program at any time. Text STOP to the short code or number you are receiving messages from. After you send the STOP message, we will send you a one-time confirmation that you have been unsubscribed. You will no longer receive SMS messages from us. If you want to rejoin, sign up as you did the first time and we will start sending SMS messages to you again.

11.7 How to Get Help

Text HELP for assistance, or contact us directly at hello@ranchalerts.com or (813) 444-4453.

11.8 Supported Carriers

Our Program is available on most major U.S. wireless carriers, including AT&T, T-Mobile, Verizon Wireless, and others. Carriers are not liable for delayed or undelivered messages.

11.9 Privacy

Your privacy is important to us. Please review our Privacy Policy for details on how we collect, use, and protect your information, including mobile opt-in data. We do not share mobile opt-in data or phone numbers with third parties for marketing purposes.

12. Termination

We may suspend or terminate your access to the Service at any time, with or without cause, and with or without notice, including for violation of these Terms. You may stop using the Service, and cancel your account, at any time. Sections of these Terms that by their nature should survive termination (including Sections 7, 8, 9, 14, and 15) will survive.

13. Force Majeure

We will not be liable for any failure or delay in performance resulting from causes beyond our reasonable control, including acts of God, natural disasters, war, terrorism, civil unrest, labor disputes, internet or telecommunications failures, carrier network outages, governmental action, or other similar events.

14. Governing Law and Venue

These Terms, and any dispute arising out of or related to them or the Service, are governed by the laws of the State of Florida, without regard to its conflict-of-law principles. You agree that the state and federal courts located in Florida shall have exclusive jurisdiction and venue over any such dispute, and you consent to the personal jurisdiction of such courts.

15. General Provisions

• Entire Agreement: These Terms, together with our Privacy Policy, constitute the entire agreement between you and RanchAlerts.com regarding the Service.
• Severability: If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.
• No Waiver: Our failure to enforce any right or provision of these Terms will not be considered a waiver of that right or provision.
• Assignment: You may not assign or transfer these Terms without our prior written consent. We may assign these Terms without restriction.

16. Contact Us

If you have questions about these Terms, please contact us:

RanchAlerts.com is owned and operated by NST Holdings, LLC.